Insurance Claim Services

Our Process

Sometimes, doesn’t it seem like dealing with insurance companies just isn’t worth the hassle? Well, that’s understandable. Because this isn’t something you deal with every day. NAYLOR3 Does. And we’re really good at it.

That’s why when it comes time to file your claim, NAYLOR3 steps in to handle it on your behalf. Just say the word and we’ll be on your insurance company’s doorstep, ready to solve your problems for you – residential or commercial – following our easy 7-Step Claims Process.

1. Property Damage Inspection – NAYLOR3 will complete a property inspection to document the damage to your property’s exterior.

2. File Your Claim – You will inform your property insurance company that you are working with NAYLOR3 Restoration and request for your adjuster to contact us directly to schedule the inspection.

3. Naylor3 – Your insurance adjuster will contact NAYLOR3 to schedule the inspection. If you are contacted, give your adjuster the phone number for your NAYLOR3 representative.

4. The Adjuster Meeting – Your NAYLOR3 representative and insurance adjuster will meet to determine the scope of property damage and begin the financial settlement process on your claim.

5. Material and Color Selection – With our guidance, choose the products and colors you prefer for your property’s new exterior. After this, your project will be placed into our production schedule for completion.

6. Construction – This is the most exciting part of the NAYLOR3 process for you, as we restore your property back to its original condition and value.

7. Inspection – One of our qualified inspectors will visit your property to ensure the project was done to the highest of NAYLOR3’s standards.

Straightforward. Simple. Done!

Request a FREE property damage inspection today for your home or business

Our 7 Step Process

All inspections are done free with pictures and evaluation report emailed to the homeowner.

1. New Concept Contractors will give you a free inspection to review the level of damage to your property.

2. The property owner will contact their insurance company to file a claim. (By law only the property owner is allow to file the claim.)

3. Once the property owner has a claim #, NCC will then work with your insurance adjuster assigned to your claim to set up a meeting on your property.

4. After approval from your insurance company. Your insurance will give you a check for the ACV (Actual cash value) for us to get materials ordered. We will help you pick out shingle products and colors. 

5. On the day of construction, Naylor3 project managers will be at property from start to finish. They will supervise, have city permit and meet building inspectors. 

6. Once construction is completed – Naylor3 will invoice your insurance for them to release the depreciation funds. 

7. Upon payment in Full – Naylor3 will provide a written 10 year warranty to homeowner. We will also contact  your insurance company and close the file.

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